The Power of Recalls

Text 30 mins CPD 80% required to pass

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Course Details

  • This course takes an in-depth look at patient recalls in order to identify, understand, monitor, and manage them in practice. 
  • You will be presented with a coursebook followed by an assessment with options for feedback and reflection.
  • Once you have achieved a mark of 80% or more, you will be presented with a certificate to download.
  • If you do not pass you will have the opportunity to review the content and retake the assessment.

Aims

This course aims to provide an insight into the importance of patient recalls as an integral part of effective diary management, practice profitability, and patient care. 

Objectives

During this course the learner will be able to:

  • Review existing recall procedures.
  • Implement new systems and improvements to enhance the effectiveness of recalls.
  • Communicate positively and effectively with patients.
  • Plan ahead and keep the practice diary filled consistently.

Learning Outcomes

After completing this course the learner will gain an understanding of:

  • How to improve recall rates within the practice.
  • How to communicate effectively with patients.
  • The importance of recalls.
  • How to implement a structured recall process.

GDC Development Outcomes

A,B

Topics covered

Practice Management

Date created

25/07/2018

Last revision

14/09/2023