Key Performance Indicators (KPI)
Text
30 mins CPD
80% required to pass
Purchase required
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Course Details
- This course will help you identify, understand, monitor, and react to the key business drivers vital to your dental practice's success.
- You will be presented with a coursebook followed by an assessment with options for feedback and reflection.
- Once you have achieved a mark of 80% or more, you will be presented with a certificate to download.
- If you do not pass you will have the opportunity to review the content and retake the assessment.
Aims
This course aims to increase your understanding of the range of key business drivers and identify appropriate key performance indicators (KPIs) within practices to drive improvement.
Objectives
During this course learners will be able to:
- Identify appropriate KPIs for their own practice.
- Monitor and track KPIs against agreed goals.
- Use KPIs to improve performance within the practice.
- Display and communicate KPIs clearly to the team.
- Focus management time in the right areas.
Learning Outcomes
On completion of this course the learner will gain an understanding of:
- The importance of KPIs in the growth of the business.
- The value of KPIs in monitoring performance.
- How business success is a combination of different drivers.
- The importance of involving the whole team to foster success.
- How to share and communicate KPIs.
- How to use KPIs to drive continuous improvement.
- How to build a team bonus scheme focused on achieving KPIs.
GDC Development Outcomes
B
Topics covered
Practice Management
Date created
02/10/2017
Last revision
14/09/2023