Course Details

• This course takes an in-depth look at the necessary skills and knowledge required to conduct productive and engaging practice meetings.
• You will be presented with a short presentation followed by an assessment.
• If you achieve 80% or more, you pass the course and will receive a printable certificate to place in your CPD folder. If you do not pass, you will have the opportunity to review the content and retake the assessment when you feel confident.

Aims

This course aims to equip dental practice managers and team leaders with the knowledge, skills, and strategies needed to plan, execute, and enhance practice meetings for effective communication, collaboration, and continuous improvement within a dental practice setting.

Objectives

During this course, learners will be able to:

• Understand the introduction to practice meetings 
• Preparing for the meeting
• Understand the essential topics for discussion
• Fostering team engagement
• Understand meeting execution and follow-up
• Assess meeting effectiveness
• Understand remote and hybrid meeting considerations
• Understand continuous improvement

Learning Outcomes

After completing this course the learner will gain an understanding of how to:

• Develop comprehensive meeting agendas that encompass relevant topics, ensuring alignment with practice goals.
• Identify and discuss a range of administrative, operational, clinical, and patient centered topics relevant to dental practice improvement.
• Create a positive and open atmosphere that promotes active participation, respectful communication, and mutual support.
• Facilitate meetings according to established agendas while managing time effectively and ensuring focused discussions.
• Solicit constructive feedback from team members to evaluate the quality of meeting content, structure, and engagement.
• Identify appropriate virtual meeting platforms and tools that suit the needs of the practice and enable effective remote communication.
• Apply a systematic approach to evolve meeting structures based on feedback and outcomes, resulting in enhanced effectiveness.

GDC Development Outcome

A,B

Topics covered