Course Details

• This course centres on the principles of clarity and openness that can be met through the Practice Publication Scheme about informed treatment choices. 
• You will be presented with a coursebook followed by an assessment with options for feedback and reflection.
• Once you have achieved a mark of 80% or more, you will be presented with a certificate to download. 
• If you do not pass you will have the opportunity to review the content and retake the assessment.

Aims

This course aims to define practical ways that dental professionals can enhance their communication with patients to enable patients to make informed choices. 

Objectives

During this course learners will be able to:

• Understand how to enhance their presentational skills.
• Recognize individual patients' communication needs.
• Ensure patients understand the terms of business.
• Enable patients to access a wide range of information about their care and the practice they attend.

Learning Outcomes

After completing this course the learner will gain an understanding of:

• How to communicate with patients effectively.
• The need to assess individual patients' communication abilities.
• Requirements for patients to understand the terms of business.
• The methods to enable patients to be able to access information about their care.

GDC Development Outcome

A

Topics covered