Course Details

• This course, while specifically tailored for dental nurses and receptionists, offers valuable knowledge and guidelines for anyone seeking to enhance their skills in accommodating patients with medical conditions. The fundamental objective is to equip frontline staff with a deep understanding of how medical conditions can influence dental care, enabling them to deliver safe and effective services and contribute to a positive patient experience within the dental practice
• You will be presented with a short presentation followed by an assessment.
• If you achieve 80% or more, you pass the course and will receive a printable certificate to place in your CPD folder. If you do not pass, you will have the opportunity to review the content and retake the assessment when you feel confident.

Aims

This course, while specifically tailored for dental nurses and receptionists, offers valuable knowledge and guidelines for anyone seeking to enhance their skills in accommodating patients with medical conditions. The fundamental objective is to equip frontline staff with a deep understanding of how medical conditions can influence dental care, enabling them to deliver safe and effective services and contribute to a positive patient experience within the dental practice.

Objectives

During this course learners will be able to:

• Understand the importance of medical histories in dental care.
• Identify common medical conditions affecting dental treatment.
• Promote collaboration between dental and medical professionals.
• Develop effective, sensitive communication strategies for medical histories.
• Enhance patient engagement through active listening while respecting confidentiality.
• Recognise the impact of various medical conditions on dental care.
• Adapt dental procedures for patients with medical conditions.
• Apply knowledge to real-life patient cases.
• Improve critical thinking skills for patient assessment and decision-making.
• Build confidence in providing dental care for patients with medical conditions.
• Maintain professionalism and patient trust in sensitive conversations.

Learning Outcomes

After completing this course the learner will gain an understanding of how to:

• Recognise and prioritise the importance of medical histories in dental care.
• Identify common medical conditions relevant to dental treatment.
• Develop effective communication skills for discussing medical histories sensitively.
• Understand the impact of specific medical conditions (cardiovascular, endocrine, respiratory, autoimmune, neurological) on dental care.
• Adapt dental procedures for patients with medical conditions.
• Promote collaboration between dental and medical professionals and maintain professionalism in sensitive conversations.

GDC Development Outcomes

A,B,C,D

Topics covered