Course Details

• This course aims to look at bullying and harassment in the workplace and to define practical attitudes that build respectful relationships that support the team's ability to provide safe, compassionate, effective, responsive and well-led care.
• You will be presented with a coursebook followed by an assessment with options for feedback and reflection.
• Once you have achieved a mark of 80% or more, you will be presented with a certificate to download. 
• If you do not pass you will have the opportunity to review the content and retake the assessment.

Aims

This course aims to look at a range of aspects for teamwork to define practical attitudes that build respectful relationships that support the team's ability to provide safe, compassionate, effective, responsive and well-led care.

Objectives

During this course learners will be able to:

• Work effectively with colleagues in patients' best interests.
• Recognize and observe current Scope of Practice and Fitness to Practice requirements.
• Review guidance and regulations to develop working practices.
• Identify ethical and professional obligations regarding the development of well-communicated norms for working. respectfully with colleagues in the best interests of patients.
• Consider the need to communicate effectively with colleagues to support good practice throughout the team.
• Define practical ways that ethical values can be embedded into working practices, policies and procedures.

Learning Outcomes

After completion of this course the learner will gain an understanding of:

• The importance of building trust and respect.
• How to express concerns about a colleague's work or behaviour when it may be harmful to patients or the profession.
• Recognize and support the fulfilment of colleagues' responsibilities within the practice.
• The need to ensure work colleagues are consulted and informed about changes to the organisation of the practice.
• Importance of ensuring that work delegated to DCPs is within their skills and scope of practice.

GDC Development Outcome

D

Topics covered